Shipping Policy
Last Updated: [01.12.2024]
GrabNXT is a listing platform that connects vendors with users for local deals and offers. As such, GrabNXT does not directly sell, ship, or deliver any products or services. The responsibility for fulfilling transactions, including shipping or delivery, lies solely with the vendors listed on our platform.
For Vendors
- Vendors are responsible for providing accurate shipping details, including timelines, costs, and delivery methods, if applicable to their products or services.
- Vendors must clearly communicate shipping policies to users through their listing descriptions.
For Users
- Users should contact vendors directly for any shipping-related inquiries, such as delivery status, shipping delays, or costs.
- GrabNXT does not mediate shipping disputes or claims between vendors and users.
No Direct Shipping Responsibility
Since GrabNXT is a platform for listing and connecting vendors and users, we do not:
- Handle or process shipping or delivery.
- Provide tracking information for any products.
- Take responsibility for any shipping delays, damage, or loss.
Refunds and Shipping Issues
In case of a technical issue on the GrabNXT platform affecting your transaction, please refer to our Refund and Return Policy. However, issues related to shipping must be resolved directly with the respective vendor.
For further questions about our Shipping Policy, contact us at support@grabnxt.com